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About
Every merchant has unique needs. You probably have questions about technology, marketing, logistics, or even all 3 – and that’s understandable. The industry is evolving at lightning speed. This session will examine what companies need to consider today, where the industry is going tomorrow, and where to invest now to meet the evolving needs of the customer.

DoorDash Leader Katie Egan and Point B Consumer and Retail expert Julie Smith will set the stage with the current trends in local fulfillment and discuss topics, including:

- The importance of first-party and marketplace delivery

- Testing new ideas quickly via an adaptive strategy approach

- DoorDash’s listen and build approach to developing products and services for its partners

Participants will leave equipped with key considerations as they develop, enhance, or adapt their current approach to local fulfillment, an increasingly critical customer connection point.

Hosted By Point B
  • Point B webinar platform hosts A Conversation With DoorDash and Point B: On-Demand and Last-Mile Delivery
    Trusted by the world's leading organizations, Point B is a consulting firm that works at the intersection of expertise, industry insight and transformative technology. This collaborative approach enables you to solve your most important challenges, by bringing together the right mix of talent and technology to deliver greater value and impact. With over 850 associates in the US and 3000+ consultants around the world through our Nextcontinent partnership, we work where you do to deliver the change you seek.
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Featured Presenters
  • Webinar hosting presenter

    Katie Egan

    Chief of Staff, DoorDash
    Katie Egan is a strategist, general manager and marketing leader who has spent her career helping businesses grow. Katie is currently Chief of Staff at DoorDash, the leading on-demand delivery platform. Here, Katie partners closely with the...
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  • Webinar hosting presenter

    Julie Smith

    Senior Principal, Point B
    Julie Smith, the Senior Principal for Point B’s National Consumer & Retail Practice, brings over 20 years of experience helping organizations understand and meet the needs of evolving consumers. She has successfully helped both startups and...
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