You made a pandemic pivot and created a tech modernization plan. But now you have to ask: is my technology still serving the needs of our employees and customers? Will my planning from 3 years ago hold up for the next five? If retailers and quick service restaurants hope to stay competitive, they need to reassess their tech roadmap to ensure it works for the long run. It starts with one of the most critical parts of any business, the employee and consumer experience.
This webinar brings together a panel of industry experts to discuss the best ways to assess your tech roadmap to ensure it will continue to meet the evolving expectations of employees and customers. Learn how to choose the right tech to future-proof your business, as our panel examines the current tech trends across retail and restaurants and offers critical questions to ask when planning a tech transformation. In this session, you’ll learn how to:
- Overcome the labor crunch with technology
- Build customer trust with improved tech
- Assess your current modernization plan
- Take next steps to update your tech
Price
Free
Language
English
Who can attend
Anyone with the event link can attend
Dial-in available? (listen only)
Not available.
Hosted By Point B
Trusted by the world's leading organizations, Point B is a consulting firm that works at the intersection of expertise, industry insight and transformative technology. This collaborative approach enables you to solve your most important challenges, by bringing together the right mix of talent and technology to deliver greater value and impact. With over 850 associates in the US and 3000+ consultants around the world through our Nextcontinent partnership, we work where you do to deliver the change you seek.
Ron is a highly accomplished retail executive and has proudly led the field teams for some of America's most beloved brands over the last three decades, including GAP, Apple, West Elm, Tory Burch, Bonobos Saint Laurent, and INTERMIX. Ron wrote his...
Rich brings over 20 years of experience consulting across multiple industries focusing on Consumer & Retail. He has worked with enterprise grocers, quick service restaurants, and various consumer packaged goods brands to lead them through complex...
Chief Experience Officer, People & Technology, Topgolf
Kristi brings to her role as Chief Experience Officer: People and Technology, a deep understanding of and passion for digital transformation, the process of building a strong performance and people-oriented company culture, business strategy, and...
Himanshu is a seasoned, high-energy technology leader with over 25 years of experience with Fortune 100/500 companies leading strategic planning, technology/business solutions, and organizational development. He has a proven track record of...