The Operational Excellence Blueprint: Strategies for Winning in Retail

In a resource-constrained environment, retailers and restaurants are looking for innovative ways to unlock growth. Using an operational excellence lens to scale is critical, or you risk doing more harm than good. To avoid jeopardizing customer and employee satisfaction, your business needs to develop a shared understanding of operational excellence and invest strategically in initiatives that boost efficiency, empower employees, and deliver consistent, exceptional brand experiences.

Yet achieving operational excellence is easier said than done. Leaders often struggle to develop the right strategies for change or are caught in reactive cycles of putting out fires. There’s a better way. Join Pizza Hut and Point B experts as they share practical solutions leaders can use to grow and optimize their operational blueprint.